Terms & Conditions – LightBeautyShope.com
Last Updated: December 2025
Welcome to LightBeautyShope.com – a Pakistan-based multi-vendor marketplace where different sellers list and sell their skincare and beauty products. By using our website, you agree to the Terms & Conditions mentioned below. Please read them carefully.
1. Acceptance of Terms
By accessing or using LightBeautyShope.com, you agree to follow all the rules, policies, and conditions mentioned on this page.
If you do not agree, please stop using our website.
2. Pakistan-Based Services Only (Important)
- Our services, deliveries, and payments are only available within Pakistan.
- We do not sell or ship internationally.
3. Multi-Vendor Marketplace (Very Important)
LightBeautyShope is a platform only.
- Products are listed, managed, and delivered by independent sellers (vendors).
- Each vendor is responsible for:
- Product quality
- Packaging
- Shipping
- Customer communication
- LightBeautyShope.com is not the manufacturer or direct seller of most products unless clearly mentioned.
4. Product Information & Pricing
- Vendors are responsible for providing accurate product images, descriptions, and prices.
- Prices may change anytime without prior notice.
- In case of pricing mistakes, orders may be cancelled or updated with customer confirmation.
5. Order Processing & Delivery
- Order processing time can vary from vendor to vendor.
- Delivery estimates depend on your location and the vendor’s shipping method.
- Unexpected delays may occur due to courier issues, weather, or public holidays.
6. Payment Terms (Important)
We currently support secure payment options available within Pakistan.
- Cash on Delivery (COD)
- Bank transfer / Easypaisa / JazzCash (if offered by the vendor)
- LightBeautyShope.com does not store any payment or banking details.
7. Return, Refund & Replacement Policy
Our standard return/immediate refund policy is 15 Days.
Return Eligibility
You may request a return if:
- The product is damaged
- The product is incorrect or incomplete
- You received a different item than what you ordered
Non-Returnable items
For hygiene reasons:
- Used skincare, opened products, beauty tools, or personal items may not be returnable.
Vendor Responsibility
- Vendors must follow the return policy clearly.
- Refunds will be processed only after the product is verified.
8. Vendor Rules & Responsibilities
All vendors must follow these conditions:
- Provide authentic, original and safe products.
- Avoid counterfeit or harmful items.
- Ship products on time.
- Maintain good communication with customers.
- Follow Pakistani e-commerce laws.
Violation of these rules may lead to vendor account suspension.
9. User Responsibilities
As a customer, you agree:
- To provide correct information (name, address, phone).
- Not to misuse the website.
- Not to make fake orders or fraudulent claims.
- Not to publish false reviews.
10. Intellectual Property
All content on LightBeautyShope.com—including logos, images, text, and layout—is protected.
You may not copy or reuse any material without permission.
11. Liability Disclaimer (Very Important)
- LightBeautyShope acts only as a marketplace connecting buyers and sellers.
- We are not responsible for:
- Vendors’ actions
- Product manufacturing
- Damages caused by using the product
- Late deliveries by courier companies
You agree to use the website at your own risk.
12. Account Suspension
We may suspend or delete accounts involved in:
- Fraud
- Misuse
- Violation of rules
- Disrespectful behavior
13. Privacy
We respect your privacy.
Personal information is used only for order processing and improving your experience.
We do not sell your data to third parties.
14. Changes to Terms
We may update these Terms & Conditions anytime.
Continued use of the website means you accept the updated terms.
15. Contact Us
For support, returns, or vendor inquiries:
📧 Email: support@lightbeautyshope.com
🌐 Website: LightBeautyShope.com